Monday, October 6, 2008

(GM) adsdsf, How To Turn Around Negative Attitudes

Hi adsdsf,

It doesn't matter where you work, at some point all
organizations have employees who develop negative
attitudes. The reasons can stem from stress, trauma,
being overworked, being underpaid, personal problems
at home, etc. Negativity is like a cancer, and can
spread to even the most positive employees.

So what can you do about it?

1. Be A Positive Leader:


It all starts at the top. Employees attitudes and performances
usually reflect management and leadership. And if leadership
displays negativity on a daily basis, it's going to filter down
to lower level employees as well. That's why it's important
for management to portray a positive, united front, even
when things are not necessarily going well within the
organization.

2. Offer Positive Reinforcement:

People aren't perfect so don't expect them to be. Yes, point out
their mistakes and weaknesses, but do it in a positive, nurturing
way. By the same token, pat your employees on the back from
time to time, to let them know you appreciate their efforts.
You'd be surprised what a little positive reinforcement can do.

3. Acknowledge The Problem:


If you spot signs of negativity, don't ignore it. Acknowledge
that there is a problem and deal with it immediately. Don't
allow the problem to fester and spread. If you don't deal
with the situation immediately, the problem is only going
to get worse. On top of that, your employees are going
to think that management doesn't care about  
them and their job performance is going to suffer.

Talk to your employees on a regular basis. Inquire about their
families and hobbies. Show them that you care. Ask what you
can do to help them do their jobs better, and make the work
environment more pleasant for everyone.

4. Add A Suggestion Box:

If you don't already have one, a suggestion box is a great way
to entice employees to contribute positive ideas for improving
the workplace. Just don't be afraid to encourage your employees
to use it.  

You can even make it a fun thing, by awarding gifts and prizes
for the best suggestions.

5. Don't Fall Into The Trap:


It's very easy to get caught up in the negativity, especially with
employees that you're particularly close to. Don't do it. When the
bitching, moaning and complaining starts, take control of the
situation immediately and change the subject to something more
positive and pleasant, until such time you can meet with the
individuals privately.

In closing:

As I mentioned at the beginning, it is not unusual for organizations
to go through periods of negativity.

However, the way you deal with that negativity makes all the
difference in the world.

Now go and Accelerate Your Effectiveness! ™

Andrew

Head Office
Worthing
Sussex
BN14 7SJ

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